International Non Voice Process -Work from Office Bangalore

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Urgent Hiring – International Non-Voice Process (Work From Office)

Location: Marathahalli, Bangalore

Employment Type: Full-time (6-Month Contract)

Working Days: 5 Days a Week

Shift: Night Shift

Work Mode: Work From Office

Job Role

As an International Non-Voice Associate, you will support global customers through chat and email. Your responsibilities include:

- Respond to customer queries via chat and email in a timely and professional manner.

- Resolve customer concerns by providing accurate information and appropriate solutions.

- Maintain high standards of customer satisfaction and service quality.

- Handle multiple customer interactions while meeting productivity and quality targets.

- Document customer interactions accurately in the system.

- Follow company policies, process guidelines, and data security standards.

- Coordinate with internal teams to ensure timely issue resolution.

Eligibility Criteria

- 12th Pass or Above.

- Freshers are eligible.

- Candidates with 1 year or more of Customer Support experience are also eligible.

- Excellent English communication skills are mandatory.

Salary

Freshers

- CTC: 3.2 LPA (26,000/month)

- Take-Home: 21,000/month

1 Year Experience

- CTC: 3.8 LPA (31,500/month)

- Take-Home: 27,000/month

2 Years Experience

- CTC: 4.2 LPA (35,000/month)

- Take-Home: 30,000/month

Benefits

- Cab facility (within a 15 km radius)

- 6-Month Contract

Interview Process (Face-to-Face Only)

1. HR Round

2. English Assessment

3. Operations Round

Work Location: Marathahalli, Bangalore

Immediate Joiners Preferred! Apply now if you meet the eligibility criteria.