International Living Consultant

University Living is a leading global student housing marketplace that offers 2 million beds in 65,000 properties across 515 international education hubs in countries including the UK, USA, Canada, Australia, and more. With a technology-enabled platform, it has assisted over 2 million students from 1,000 universities in finding customized, cost-effective accommodation since its inception in 2015. Recognized for its innovation, University Living has received numerous accolades such as the SaaS Startup of the Year 2021 and Best PropTech Solution. The company provides additional value-added services, including a Property Management System to support accommodation providers. University Living continues to make a transformative impact within the student housing industry.

This is a full-time, on-site role, based in Noida, for an International Living Consultant. The role involves assisting international students in finding and booking suitable accommodation according to their preferences and budgets. Key responsibilities include acting as a primary point of contact for students, maintaining a strong knowledge of available accommodations, providing tailored solutions, and liaising with accommodation partners. Strong customer service and communication skills are critical for successful relationship management.

• Experience in providing customer-centric solutions and excellent interpersonal and communication skills.
• Proficiency in relationship management and maintaining effective partnerships.
• Strong organizational, negotiation skills, and attention to detail.
• Knowledge of the international education domain or hospitality/accommodation sector is a plus.
• Proficiency in using CRM software or other technology platforms to track communication and data is desirable.
• Self-motivated with the ability to work in a dynamic and fast-paced environment.
• Bachelor's degree, preferably in Business, Hospitality, or a related field.