Hiring for US UK captive Unit
Location: Gurugram, Noida
Experience: 0-5 years
Employment Type: Full-Time
Key Responsibilities
- Handle inbound and outbound customer calls.
- Resolve customer queries and complaints in a timely manner
- Provide accurate information about products and services
- Maintain records of customer interactions and transactions
- Escalate complex issues to the relevant departments when necessary
- Follow up with customers to ensure issue resolution
- Maintain a positive and professional attitude at all times
Required Skills
- Good communication skills (verbal and written)
- Strong problem-solving abilities
- Basic computer knowledge (MS Office, CRM tools preferred)
- Ability to handle pressure and manage multiple tasks
- Customer-oriented mindset
Qualification
- Minimum: 12th Pass / Graduate (any stream)
Salary
- Fresher Salary -20k to 24k in hand
- Experience Candidature - 27k to 39k in hand
Perks Benefits
- Incentives performance bonuses
- Training and career growth opportunities
for More info Call or whatsapp text - Neeraj (7291069152)
This job is provided by Shine.com
