Hiring: Voice & Chat Customer Service Associate | Gurgaon
We are seeking a motivated and enthusiastic International Customer Support representative to join our team in India. This role is ideal for freshers or entry-level candidates who are looking to start their career in customer service and support.
Responsibilities
- Provide exceptional customer support to international clients via phone, email, and chat.
- Resolve customer issues and inquiries in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to ensure customer satisfaction and address complex issues.
- Assist in developing and improving customer support processes and policies.
Skills and Qualifications
- Excellent verbal and written communication skills in English.
- Strong problem-solving skills and the ability to think on your feet.
- Proficient in using customer support software and tools.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Strong attention to detail and organisational skills.
- Basic understanding of international customer service standards and practices.
Interested candidates can share their updated resume via WhatsApp: Rahul Sharma WhatsApp: 7302016709
