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International Customer Service / Techinal Support

0-5 Years
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  • Posted a month ago
  • Over 100 applicants
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Job Description

Key Deliverables:

  • Provide technical assistance to global customers via calls
  • Resolve product or service-related issues promptly
  • Maintain accurate logs of customer interactions and solutions
  • Ensure high-quality service delivery within defined SLAs

Role Responsibilities:

  • Handle inbound calls for technical troubleshooting
  • Document and escalate unresolved issues when necessary
  • Deliver excellent customer service in rotational shifts
  • Collaborate with internal teams for issue resolution

About Company

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Job ID: 120344293