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International Customer Service Representative

0-3 Years
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Job Description

Key Responsibilities

  • Handle customer queries through calls, emails, or chat depending on the role
  • Provide technical or product support to clients
  • Resolve customer issues efficiently while maintaining professionalism
  • Meet individual and team targets as per role requirements
  • Maintain accurate records of customer interactions
  • Collaborate with cross-functional teams when necessary

Eligibility & Requirements

  • Excellent verbal and written communication skills (English/Hindi or regional as per role)
  • Prior experience in Customer Support, Technical Support, Chat/Email support, or Telesales (as per role)
  • Problem-solving skills, patience, and customer-centric attitude
  • Ability to work in a fast-paced BPO environment

More Info

Job Type:
Employment Type:
Open to candidates from:
Indian

About Company

Wroots Global is a new age comprehensive Recruitment Solution provider of Talent Acquisition and Recruitment Process Outsourcing solutions. We operate across various industry sector with each division of our business providing a knowledgeable and trustworthy service to specialized areas of the market. Our leadership team are alumni of premier education institutions in India. We come with several decades of collective experience working for global services and consulting firms and understand what helps organizations succeed and what gets people engaged. We help you find, attract and keep talented professionals nationwide so that these trailblazers can continue pushing new boundaries. Our aim is to become leading partner with their clients and provide solutions in the areas of Recruitment, Staffing, RPO, Leadership Hiring and hiring Gig workforce for the clients. Our vision is to assist our clients in the search of outstanding executives of today, who will become visionary leaders of tomorrow. We believe in thorough communication while working on every search assignment with utmost integrity and total dedication.

Job ID: 138119107