International Customer Service Representative

Qollabrate is renowned for providing highly skilled virtual assistants through a selective hiring process, ensuring flexibility, efficiency, and a seamless working experience. By partnering with Qollabrate, clients can delegate daily, routine tasks and focus on their core goals. The company is trusted by top founders and successful executives seeking exceptional support to manage their day-to-day operations effortlessly. Qollabrate is committed to delivering exceptional administrative solutions to its clients.

This is a full-time on-site role for an International Customer Service Representative based in Pune. The role involves addressing customer inquiries, resolving issues promptly, ensuring customer satisfaction, and maintaining high-quality service standards. Responsibilities include managing customer communications via phone, email, or chat, resolving concerns, gathering feedback for continuous improvement, and enhancing overall customer experience.

• Proven expertise in Customer Service, Customer Support, and providing excellent Customer Satisfaction
• Ability to deliver outstanding Customer Experience and effectively handle customer inquiries
• Professional communication skills with a focus on problem-solving and client relationships
• Ability to work efficiently in a fast-paced, on-site setting
• Familiarity with CRM tools and customer service software is an added advantage
• A bachelor's degree in a relevant field is preferred but not mandatory