Location: Malad West, Mumbai
Salary: Up to 35,000/month
Working Days: 5 days a week (2 rotational offs)
Transportation: One-way transport facility provided
Role Overview
Step into a dynamic global work environment where you'll be the voice and backbone of a leading international financial service ecosystem. This role blends customer interaction with operational excellence, giving you exposure to world-class systems, compliance standards, and international clientele
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Key Responsibilities
- Handle customer interactions through voice support, assisting with queries, account-related concerns, and service requests
- Perform backend operations such as data management, verification processes, and account updates
- Ensure accuracy and compliance while processing sensitive financial information
- Maintain high-quality standards in every interaction to enhance customer satisfaction
- Work collaboratively with internal teams to resolve issues efficiently
- Adhere strictly to global data security and confidentiality protocols
What You'll Gain
- Professional training on international systems and workflows
- Exposure to global banking operations and compliance standards
- Opportunity to build strong communication and analytical skills
- Fast-paced environment that enhances career growth in the BPO/ITES sector
Work Environment
- Work aligned with international (night shift) timings
- Structured and process-driven setup
- Supportive team culture with continuous learning opportunities
Ideal Candidate Profile
- Strong communication skills in English
- Basic understanding of customer service and operations
- Comfortable working in night shifts
- Detail-oriented with a focus on accuracy
- Freshers and experienced candidates both can apply
How to Apply
Send your CV to: [Confidential Information]
