Position Title: International Customer Care Representative
- Location: Sector 81, Noida
- Department: Customer Service
- Job Type: Full-time/ Permanent
- Working Days: 5 Days working & 2 Rotational week off
- Qualification: 12th / Graduation / Post Graduation
- Shifts: 24 X 7 (Rotational)
- Joiners: Immediate only
- International Inbound Voice process
- Interviews mode: Virtual only
- Job Summary: We are seeking a dedicated and customer-oriented International Customer Care Representative to join our team. This role involves assisting customers from various countries with inquiries, issues, and providing exceptional service to ensure customer satisfaction.
Experience:
- 6 Months - 2 years of Experience into International BPO (International Customer care)
Benefits:
- Pick & Drop cab facility
- Exceptional Incentives
- Good Working Culture
- No Target & No pressure
Required Skills
- Excellent communication skills in English
- Strong problem-solving and analytical skills.
- Experience in a customer service role, preferably in an international or multicultural environment.
- Familiarity with CRM tools and support ticketing systems is a plus.
- Ability to work across different time zones.
- Strong attention to detail and organizational skills.
- Patience, empathy, and a customer-first mindset.
