International BPO US Sales Executive

Key Responsibilities:

• Make outbound calls to US-based customers to promote products/services.
• Convert inbound leads and inquiries into sales.
• Achieve and exceed daily, weekly, and monthly sales targets and KPIs.
• Build rapport with potential customers and identify their needs to recommend suitable offerings.
• Handle objections effectively and close sales with a consultative approach.
• Maintain accurate records of calls, sales, and customer interactions in the CRM.
• Provide after-sales support and ensure customer satisfaction.
• Stay updated on product knowledge, pricing, promotions, and competition.
• Follow all compliance guidelines and quality assurance protocols relevant to US sales.

Eligibility Criteria:

• Education: Minimum HSC (12th pass); Graduation preferred
• Experience: 13 years in International BPO sales (US market experience preferred)
• Communication: Excellent spoken English with a neutral or US accent
• Technical Skills: Familiarity with CRM systems, dialers, and basic computer applications
• Sales Skills: Strong persuasion, negotiation, and closing abilities