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You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.
Support inbound sales through upselling or cross selling of products or services.
•Ability to handle disputes
•Ability to manage multiple stakeholders
•Ability to meet deadlines
•Ability to work well in a team
•Adaptable and flexible
Afternoon Shift - 12:30 - 02:30 IST (Hoop)
Work from Office
Diensten Tech Ltd (DTL) is a leading IT service organization dedicated to providing high-quality solutions in Professional Services, Corporate Training, Digital Content Solutions, and Managed Services. We specialize in helping businesses accelerate their digital transformation, leveraging a team of highly skilled software engineers and flexible engagement models to deliver innovative and tailored solutions.
Our Corporate Training division focuses on building skills in emerging technologies at scale, helping companies create smarter, growth-oriented workforces. Additionally, our Digital Content Solutions offer cutting-edge, scalable learning experiences, including gamification and custom eLearning development, designed to meet our clients' most critical learning needs.
With Managed Services, DTL takes over daily operations of specialized applications, allowing businesses to enhance end-user capabilities, free internal IT resources for strategic initiatives, and focus on core competencies. Through a commitment to seamless execution and long-term relationships, we deliver lasting value to our clients.
Job ID: 144609219
Skills:
Stakeholder Management, inbound sales, International Bpo
Skills:
it bpo , airline reservations , BPO IT , technical voice , weekend , Technical Voice Support, International Bpo, Call Centre Outbound, Banking Process, TCS, Fresher Bpo, Call Centre BPO, Guest Service, UK Voice, telepefromance, Australian Process, Csa, Jp morgan, Work From Home, Guest Relation, BPO Hiring, Csr, Bpo Operations, International Voice Support, Voice Process, Airlines Sales, jpmc, techmahindra, inbound bpo, Airline Process, UK Sales, Csr Voice, accenture, Bpo Call Centre, Call Centers, Customer Service Sales, Technical Voice Process, wfh, Voice, UK Pension, Us Voice Process, Customer Service Agent, Customer Service, Customer Service Voice, Cabin Crew, International Voice, guest service associate, Technical Voice Operations, Call Center Agent, International Voice Process, BPO Sales, Phone Banking, BPO Fresher, jp morgan bank, Call Centre, US Collection, Customer Service Process, tmbs
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