International BPO - Customer support Professional

Role Responsibilities:

1. Manage and respond to incoming customer inquiries
2. Understand and assess customer needs effectively
3. Provide accurate and timely support
4. Maintain professional communication in rotational shifts

Key Deliverables:

1. Ensure high levels of customer satisfaction
2. Build lasting customer relationships through interactive service
3. Accurately log all customer interactions
4. Resolve queries efficiently across voice channels