Intern Student - Knowledge Management

Job Description*

The intern will support the Knowledge Management (KM) team within the Quality organisation of a global manufacturing company (Molex, a Koch company). Key duties include:

• Assist in uploading, organising, and tagging lessons learned and technical knowledge into the company's knowledge management system (Auros)
• Help build and maintain KM tracking dashboards and reports using tools such as Excel, Power BI, and SharePoint
• Support the testing and documentation of AI-powered Copilot agents used for quality management tasks (e.g. auditing reports, extracting lessons learned)
• Help develop training materials, quick-reference guides, and user manuals for KM tools and processes
• Assist in maintaining and organising the KM SharePoint site (document libraries, metadata tagging, navigation)
• Conduct research on external KM best practices, industry benchmarks, and relevant publications
• Support the preparation of leadership presentations, newsletters, and internal communications related to KM initiatives
• Participate in cross-functional team discussions and gain exposure to quality engineering, FMEA, and continuous improvement processes
  
  

On a typical day, the intern may spend time entering and curating knowledge content, testing digital tools, preparing reports or training materials, and collaborating with engineers and quality managers across sites.

Job Requirements*

• Currently pursuing a Diploma in a relevant discipline (Business, IT, Data Science, or Engineering)
• Comfortable with Microsoft 365 tools (Excel, PowerPoint, SharePoint, Teams)
• Good written and verbal communication skills in English
• Organised, detail-oriented, and able to follow structured processes
• Willingness to learn about quality engineering, knowledge management, and AI tools
• Basic data handling or analytical skills (e.g. Excel formulas, simple dashboards) would be a plus
• Interest in process improvement, digital transformation, or AI applications is welcome but not required