Relevant Experience: 0 years
Key Responsibilities
Performing Verification and Validation testing on 42Gears products.
Setting up a customer environment for seamless installation of 42Gears products.
Troubleshooting product issues and providing technical solutions to customers.
POC with clients for addressing their technical and business requirements .
Analysis of 42Gears products for strengths and USPs.
Customer communication and ownership.
Conduct product and technical training for the sales team and attend training/conferences as and when conducted.
Travel to customer locations, India and abroad, for meetings , deployments and troubleshooting.
Ownership of Problems /Issues/Defects Ticket until resolution.
Key requirements:-
Knowledge of Software Development Life Cycle
Knowledge on Database concepts & using SQL
Knowledge of database – SQL Server
Understanding of XML, XSLT.
Preferred: Linux Knowledge, Network concepts.
Good to have mobility knowledge.
Passion for learning with a willingness to acquire expertise on new technologies.
Self driven, adaptable and team player.
Communication skills – spoken as well as written.
Ability to track and own issues. Interact with the development team for technical solution and closure.
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