Area: GBS
Department: HR Services
Direct Reporting Line: Team Lead HR Services
Subsidiary/country: GBS HR India
Location: Gurgaon, India
GSMS Grade: P4
Number of Personnel Managed: -
Cost Center/Budget and/or Revenue Responsibility: No
Duration: 6 months (Jul – Jan)
Objective
Join our dynamic HR Shared Services team and gain hands-on experience in the backbone of global HR operations. This internship offers exposure to process optimization, data management, compliance, and employee lifecycle support across geographies.
Key Responsibilities
Process Support & Documentation:
- Study HR Shared Services models across industries to identify best practices and suggest process improvements.
- Update and standardize Desk Top Procedures (DTPs)
Data Management & Quality Assurance
- Perform data validation checks across HR systems
- Support employee file audits for completeness and compliance
Compliance & Policy Research
- Research country-specific HR regulations and assist in creating compliance fact sheets
- Flag gaps between local norms and existing processes
Service Delivery & Ticket Analysis
- Analyse service ticket trends to identify recurring issues
- Suggest automation or process improvements based on findings
Cross-Cultural Insights & Enablement
- Analyse working styles, communication preferences, and workplace expectations of newly transitioned or upcoming countries
- Provide insights to help tailor HR services for smoother integration
Learning & Development Enablement
- Contribute to designing onboarding materials and training modules for new hires
Key Relationships
- Director HR Services
- Global Functional Teams
- Country HR Leadership and Business Partners
- Payroll & Benefits Services Vendors
- HR Services teams
- Rewards Teams
- Talent Acquisition
- External authorities, consultants, and suppliers
Eligibility
MBA graduate in HR or a related field
Must Have
Knowledge, Skills and Abilities:
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Curiosity, initiative, and a process-oriented mindset
- Ability to handle sensitive information with confidentiality
- Proficiency in MS Office (Excel, Word, PowerPoint)
Good To Have
- Familiarity with tools like Power Automate, Power BI, AI applications
- Familiarity with HRIS systems is a plus
What You'll Gain
- Exposure to global HR operations and systems
- Tools and techniques for process improvement and documentation
- Practical experience in HR service delivery and compliance
- Opportunity to contribute to real-time projects and initiatives
- Mentorship from experienced HR professionals
adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
