Job Description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create whatu2019s next. Letu2019s define tomorrow, together.

Description

Customer Strategy & Innovation
One of Unitedu2019s newest departments, Customer Strategy & Innovation, handles premium services, ground experience, program management, customer analytics and insights, customer service innovation, and more.
Job overview and responsibilities

The team is currently looking for a well-rounded individual who has a passion for data and analytics. The role requires supporting the team by gathering data, conducting analyses, verifying reports and assist in ad-hoc decision support. Excellent time management, strong analytical capabilities and communication skills are keys to success in this role.
u2022Extract and analyze data from relational databases and reporting systems
u2022Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to business impact. Identify issues, create hypotheses, and translate data into meaningful insightsu037E present recommendations to key decision makers
u2022Responsible for the development and maintenance of reports, analyses, dashboards to drive key business decisions
u2022Build predictive models and analyze results for dissemination of insights to leadership of the numerous operations groups at United
u2022Prepare presentations that summarize data and help facilitate decision-making for business partners and senior leadership team
This position is offered on local terms and conditions within Unitedu2019s wholly owned subsidiary United Airlines Business Services Pvt. Ltd. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

Whatu2019s needed to succeed (Minimum Qualifications):
u2022Currently pursuing or recently completed a Bacheloru2019s or Masteru2019s degree in Engineering, Statistics, Mathematics, Economics, Computer Science, or a related field
u2022Strong interest in data analytics and problem-solving
u2022Basic proficiency in Microsoft Excel and PowerPoint
u2022Familiarity with SQL for querying and manipulating data (experience with Teradata, MS SQL Server, or Databricks is a plus)
u2022Exposure to at least one programming language for analysis u2013 Python preferred
u2022Awareness or prior experience with data visualization tools such as Power BI, Tableau, or Spotfire
u2022Strong attention to detail, analytical thinking, and a willingness to learn continuously
u2022Ability to manage multiple tasks and deliver in a fast-paced environment
u2022Good communication skills u2013 written and spoken English
u2022Must be legally authorized to work in India for any employer without sponsorship
u2022Reliable and punctual attendance is expected throughout the internship