Intern - Community Operations

What is the role of an Intern in the Community Operations @ GL

The community team is an integral part of the international delivery operations team.

In this role one has to,

1. Create and maintain a healthy pool of Gurus (Industry Experts) with a strong pipeline to ensure all the delivery targets are met without compromising on the quality of the learning experience for the customers

2. Scout and identify the SMEs in varied technology stacks (Java, React, Python, Angular, JS, cybersecurity, etc.)

3. Engage with prospects as a Great Learning ambassador and brief them on engagement

opportunities

4. Assess prospects on the ability to deliver a Great Learning experience as per the quality

standards of Great Learning

5. Lead end-to-end onboarding and training process for all new mentors

6. Orient new mentors, prepare them, and deliver ongoing feedback & training to ensure they

continue to deliver a Great Learning experience

7. Forge meaningful relationships with mentors & gurus to ensure they have a great

experience and are set up for long-term association with Great Learning

What are we looking for

We are looking for people who believe in learning for life and care about impacting lives through

education, and who can do all this while having a lot of fun and learning in the process.

Excellent Problem solving- good aptitude and stakeholder management skills

Quick learning: ability to learn business & processes

Excellent oral and written communication skills

Ability to hold meaningful conversations with senior professionals

Job Location: Gurgaon

Work Shift: 12 PM to 9 PM