About GoKwik
GoKwik is a growth operating system empowering D2C and eCommerce brands across the funnelfrom optimising checkout and reducing RTOs to driving stronger retention and post-purchase engagement. Today, we serve 15,000+ merchants, enable $2B+ in GMV annually, and are scaling rapidly across India, the UK, Europe, and the US. Backed by RTP Global, Z47, Peak XV, and Think Investmentswith $13M raised in June 2025 (total funding: $68M)we are building AI-led, product-first solutions that scale through PLG.
Why This Role Matters
As an AI Solutions Engineer Intern, you will work closely with the Strategy / CEO's Office to build AI-first automations and agentic workflows that remove manual work and strengthen operational reliability across Finance, Operations, GTM/Sales, Marketing, and Support.
This role is designed for someone who can identify high-impact automation opportunities, prototype quickly, and ship workflows that are production-ready, measurable, and scalable - with strong monitoring, guardrails, and maker-checker processes.
What You'll Own
- Identify and scope high-leverage problems by quantifying baseline time spent, error rates, and defining success metrics
- Build and ship AI-powered automations (LLMs + rules + human-in-the-loop) with retries, alerts, audit trails, and approvals
- Integrate systems via APIs and webhooks across CRM, support desk, billing/finance tools, data warehouse, Slack/Email, and internal databases
- Instrument workflows with logging, dashboards, fallbacks, rollbacks, and post-launch QA to ensure reliability
- Create documentation including playbooks/runbooks and enable internal owners through training so workflows sustain long-term
Who You Are
- Hands-on experience with automation platforms like Zapier, n8n, Make, or Pipedream, with real workflows shipped end-to-end
- Strong understanding of APIs and webhooks (REST, OAuth2, JSON) and comfortable using Postman/Insomnia
- Strong fundamentals in LLMs: prompting, tool/function calling, grounding/RAG basics, and PII/safety hygiene
- Comfortable scripting in Python or JavaScript for utilities and workflow extensions
- Strong basics of SQL/spreadsheets, and familiarity with idempotency, error handling, retry patterns, and queue-based workflows
- Strong operator mindset with ability to map processes, conduct stakeholder discovery, write crisp documentation, and track KPIs
- Bonus if you have prior startup internship exposure in Ops/RevOps/Support/Finance/GTM and a portfolio of shipped automation projects
Why GoKwik
This is a high-ownership role with direct exposure to the CEO's Office, where your work will drive measurable operational efficiency and reduce manual dependencies across key teams. You will build real-world AI systems that impact business outcomes, with the freedom to experiment, ship fast, and scale solutions across functions.
