Integration Engineer

In today&aposs fast-paced digital landscape, engaging and converting leads is crucial for every business. Zigment.ai provides next-generation AI conversational solutions to help businesses grow their revenue, acquire more customers, and build a stronger brand with ease.

We see a massive opportunity ahead and are committed to building a significant, lasting business. We&aposre assembling a diverse team of curious, creative individuals who find purpose in their work and support one another. If this resonates with you, we&aposd love to hear from you.

Read more on https://www.zigment.ai

About the Role: We are seeking an enthusiastic Integration Engineer to join our team at Zigment.ai. This role bridges the gap between our innovative AI solutions and our clients&apos needs. You&aposll be responsible for deploying and customizing our AI agents and systems for businesses, using our internal no-code tools and script-writing platforms. This is an excellent opportunity for someone with strong problem-solving skills and a knack for technology to make a significant impact in a growing field.

This is a WFO Role in Bengaluru, KA.

What You&aposll Need:

• Bachelor&aposs degree in a relevant field or equivalent practical experience.
• Strong problem-solving and logical thinking skills.
• Excellent communication skills, both written and verbal.
• Basic understanding of AI, chatbots, and NLP concepts.
• Familiarity with no-code platforms or visual programming tools.
• Customer-facing experience or aptitude for client interactions.
• Ability to understand and translate business requirements into technical solutions.
• Strong attention to detail and ability to follow complex procedures.

Preferred Qualifications:

• Experience with CRM systems or customer support tools.
• Basic knowledge of programming concepts (any language).
• Familiarity with cloud platforms (AWS, GCP, or Azure).
• Understanding of APIs and how different systems integrate.
• Experience in a customer success or sales engineering role.

What You&aposll Do:

• Deploy and customize AI agents and system workflows for clients using our internal no-code/script-writing tools.
• Work closely with clients to understand their needs and configure our AI solutions accordingly.
• Troubleshoot and resolve integration issues, ensuring smooth operation of deployed AI systems.
• Collaborate with the product and engineering teams to provide feedback on tool improvements and feature requests.
• Create and maintain documentation for deployment processes and client-specific configurations.
• Provide training and support to clients on how to use and maintain their AI solutions.
• Stay updated on our product offerings and AI industry trends to better serve clients.
• Participate in client meetings to discuss technical aspects of our solutions and assist in pre-sales activities when needed.

Critical Soft Skills:

• Ability to think on your feet, remain calm under pressure, and solve problems in real-time.
• Excellent communication skills, with the ability to explain technical concepts to non-technical audiences.
• Patience, empathy, and genuine desire to help people.
• Adaptability and willingness to learn new tools and technologies quickly.
• Strong organizational skills and ability to manage multiple client projects simultaneously.
• Collaboration: ability to work effectively with both internal teams and clients.

If you don&apost think you meet all the criteria above but are still interested in the opportunity, please apply! It&aposs impossible for one person to check every box, and we&aposre looking for someone who is willing to grow with us and create impactful work!

Zigment.ai has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together, we aim to be smart, humble, hardworking, and, above all, collaborative. If this sounds like a good fit for you, why not say hello

Please apply through the Google Form attached below: https://forms.gle/vcy5u8KbYG9YvEGr8