Role Overview
We are seeking an experienced Integration Engineer to design, develop, and support integrations for a Salesforce-based Bed Board Management solution. This role is critical to enabling real-time patient flow visibility by integrating Salesforce with EHR systems (e.g., Epic, Cerner), ADT feeds, and ancillary hospital systems.
The ideal candidate brings strong expertise in healthcare interoperability (HL7/FHIR), middleware platforms, and event-driven architectures, with the ability to ensure low-latency, high-reliability data exchange across systems.
Required Qualifications
- 5–10+ years of integration engineering experience
- Strong experience with: o REST/SOAP APIs o Middleware platforms (MuleSoft, Boomi, Azure)
- Proven experience with: o Event-driven architectures o Message queuing systems (Kafka, Service Bus, etc.)
Healthcare-Specific Experience (Required/Preferred)
- Hands-on experience with: o HL7 v2 messaging (ADT workflows) o FHIR APIs and resources
- Experience integrating with EHR systems: o Epic, Cerner, Athena
- Understanding of: o Patient flow and bed management processes
Preferred Certifications
- MuleSoft Certified Developer (preferred)
- Boomi Professional Developer Certification (preferred)
- Azure Integration certifications (nice-to-have)
- HL7/FHIR certifications (nice-to-have)
Key Competencies
- Strong problem-solving and troubleshooting skills
- Ability to work in real-time, high-availability environments
- Deep understanding of healthcare interoperability standards
- Strong communication and collaboration skills
Success Metrics
- Real-time, low-latency integration performance
- High data accuracy and consistency across systems
- Minimal integration failures or data loss
- Fast resolution of integration issues
- Successful synchronization of patient flow and bed status data
Sample Deliverables
- HL7 ADT ingestion pipelines and mappings
- FHIR-based API integrations
- Middleware workflows and transformation logic
- Event-driven architecture implementations
- Integration monitoring dashboards and alerting frameworks
Roles & Responsibilities
Key Responsibilities:
- Integration Architecture & Design
- Design and implement integration solutions between Salesforce and: o EHR systems (Epic, Cerner, Athena) o Bed management, EVS, and transport systems
- Define integration patterns including: o Real-time event-driven messaging o API-led connectivity o Batch processing (where applicable)
- Collaborate with Solution Architects to align on enterprise architecture standards
- HL7 & FHIR Integration Development
- Build and support healthcare integrations using: o HL7 v2 ADT messages (A01, A03, A08, A11, etc.) o FHIR APIs (Patient, Encounter, Location, Practitioner)
- Parse, transform, and route HL7 messages via middleware
- Ensure accurate mapping of: o Patient demographics o Encounter data o Bed/location updates
- Middleware Development & Configuration
- Develop integrations using middleware platforms such as: o MuleSoft o Boomi o Azure Integration Services (Logic Apps, Service Bus)
- Configure: o Message queues and topics o Transformation logic (e.g., JSON ↔ HL7) o Error handling and retry mechanisms
- Salesforce Integration Enablement
- Develop and manage integrations with Salesforce using: o REST/SOAP APIs o Platform Events o Change Data Capture (CDC)
- Configure: o Named Credentials o External Services
- Ensure secure and scalable communication between Salesforce and external systems
- Event-Driven & Real-Time Processing
- Implement event-driven architectures to support: o Real-time ADT updates o Bed status changes (e.g., occupied → cleaning → available)
- Ensure minimal latency for: o Bed board updates o Patient movement notifications
- Design for high availability and fault tolerance
- Data Mapping, Transformation & Validation
- Define and maintain canonical data models across systems
- Perform: o Field-level mapping o Data transformation (HL7 ↔ JSON ↔ Salesforce objects)
- Validate data accuracy and consistency across all integrated systems
- Error Handling & Monitoring
- Implement robust monitoring frameworks: o Message tracking and logging o Alerting for failed transactions
- Troubleshoot integration failures and data discrepancies
- Establish retry and reconciliation processes for failed messages
- Security & Compliance
- Ensure integrations comply with: o HIPAA and HITECH regulations
- Implement: o Secure transport (TLS, HTTPS) o Authentication (OAuth 2.0, JWT)
- Ensure data encryption in transit and at rest
- Testing & Validation
- Support: o Integration testing (SIT) o End-to-end testing
- Use tools such as: o Postman, SoapUI o HL7 simulators (e.g., Mirth, Iguana)
- Validate: o Message sequencing o Real-time data synchronization o Failure scenarios
- Collaboration & Delivery
- Work closely with: o Salesforce Developers and Architects o QA/Test Engineers o EHR and hospital IT teams
- Participate in Agile delivery: o Sprint planning, stand-ups, retrospectives
- Provide technical documentation and knowledge transfer
