Instructional Designer

Key Responsibilities

• Gather requirements and consult with stakeholders to understand business and performance objectives
• Apply Design Thinking to understand the audience and create user personas
• Facilitate brainstorming sessions and document outcomes
• Analyze project requirements to define scope and deliverables accurately
• Develop instructional design assets such as HLDDs (High-Level Design Documents) or curriculum outlines
• Document and present design solutions in a client-facing format
• Solicit and integrate feedback from DC Leads during design phases
• Design and develop innovative learning solutions, even for small-scale projects
• Track project status, provide updates, and manage project pipeline
• Identify risks such as under- or over-utilization and communicate effectively
• Maintain design documentation including design journals and storycards
• Transition approved designs to development teams accurately
• Ensure quality assurance and adherence to design vision and documentation
• Estimate effort, utilize templates, and conduct self and peer reviews to maintain quality
• Recommend and implement process improvements within the DC team
• Guide design conversations and recommend learning solutions to CoE and SMEs
• Lead communications with leadership and stakeholders during design phases