Instructional Design Specialist

Job Description

POSITION SUMMARY

The Instructional Designer for Vertiv's High-Density Cooling Training division will develop and deliver engaging, impactful learning materials to support technical training in high-performance cooling systems for data centers. This role will involve designing both in-person and digital training programs tailored for diverse audiences, including sales, service, and engineering teams, as well as external customers. The Instructional Designer will create effective instructional materials, including guides, multimedia presentations, and interactive modules, that enhance understanding of high-density cooling solutions, installation processes, and safety practices.

RESPONSIBILITIES

• Learning Material Development: Design and produce comprehensive training materials, including e-learning modules, technical guides, and multimedia presentations.
• Content Adaptation: Customize learning experiences to meet the specific needs of various audiences, including global teams and partners.
• Collaboration with Subject Matter Experts: Partner with product engineers, technical trainers, and global teams to ensure content accuracy, relevance, and alignment with Vertiv's technical and strategic objectives.
• Evaluation and Continuous Improvement: Assess the effectiveness of training programs through feedback and data, making continuous improvements to support evolving product requirements.
• Global Team Collaboration: Coordinate with Vertiv's regional teams across different geographies to tailor training programs that address specific technical requirements, compliance standards, and cultural nuances. Facilitate consistent knowledge-sharing across regions and adapt training content to meet the needs of diverse international audiences.
• Video Editing and Animation: Leverage augmented and virtual reality (AR/VR) technologies to create immersive, interactive training modules that enhance understanding of complex high-density cooling systems.

QUALIFICATIONS

• Required: English fluency (spoken and written) to collaborate effectively with global stakeholders and produce high-quality learning content.
• Required: Bachelor's degree in Instructional Design, Education, or a related field.
• Required: Strong collaboration and communication skills to work with diverse, Global teams and adapt content for international audiences.
• Beneficial: Experience in technical instructional design, ideally with a background in HVAC, data center cooling, or similar industries.
• Beneficial: Familiarity with 3D modeling tools (e.g., Keyshot, Blender, Maya, or AutoCAD) to create or adapt models for training purposes is beneficial.
• Beneficial: Experience with integrating 3D models into AR/VR training environments, enhancing learning through immersive, interactive experiences, would be advantageous.
  

PHYSICAL DEMANDS

• Extended Computer Use: Creating and editing multimedia content, 3D models, or digital training modules may require prolonged screen time and frequent use of keyboards and design tools.
• On-Site Training (If required): If training is delivered in data centers or cooling system facilities, there may be extended periods of standing or walking, along with the potential need for occasional lifting or moving of light equipment.
• Use of PPE(if required): If working around high-density cooling equipment in data centers or training labs, the role may require personal protective equipment (PPE), such as safety glasses or gloves, depending on the facility's safety policies.

TIME TRAVEL REQUIRED

• 10%