Company Description Peachy Peapod Marketing is a creative digital marketing agency focused on building bold, memorable brand identities and high-impact online experiences. The team specializes in services such as digital branding, social media management, performance marketing, SEO, paid advertising, and website development and maintenance. Additional offerings include Amazon listing management, influencer marketing, PR and media, content and moment marketing, photography moodboard assistance, and personal branding for platforms like LinkedIn and YouTube. The agency embraces an experimental, high-energy culture that values originality, curiosity, and digital innovation. Team members collaborate to help clients transform their online presence and achieve strong, measurable results.
Role Description As an Instagram Community Expert intern, you will support the growth and engagement of Instagram communities for Peachy Peapod Marketing and its clients. This remote internship role involves managing comments, direct messages, and story interactions, while nurturing positive, inclusive conversations across assigned accounts. You will help execute content plans by suggesting post ideas, trends, and engagement tactics such as polls, Q&A sessions, and collaborations. Daily responsibilities include monitoring brand mentions, responding to inquiries in a timely and professional manner, escalating issues when needed, and compiling basic community insights. You will collaborate closely with the social media and design teams to align tone, visuals, and engagement strategies with brand guidelines and campaign goals.
Qualifications
- Strong Community Engagement and Community Management skills to build, nurture, and moderate Instagram communities.
- Excellent Communication and Interpersonal Skills to interact respectfully and clearly with diverse audiences and stakeholders.
- Customer Service orientation with the ability to handle questions, feedback, and complaints with patience and professionalism.
- Familiarity with Instagram features (Reels, Stories, Lives, Highlights) and current social media trends.
- Ability to analyze basic engagement metrics and provide concise insights or suggestions.
- Self-motivated, organized, and comfortable working independently in a remote environment.
- Prior experience managing social media accounts (personal, brand, or community) is preferred but not required.
- Availability to commit consistent hours during the internship period; openness to learning and feedback.
