Company Profile
Gridcrest is a next-generation energy and water technology company, part of the publicly listed Kaynes Technology ecosystem, delivering end-to-end smart metering and digital utility solutions. It combines advanced hardware design, scalable manufacturing, and integrated software platforms including HES and MDM. GridCrest's portfolio spans smart electricity and water meters, communication modules, and utility-grade analytics systems. With strong capabilities in metrology, embedded systems, and cloud integration, the company enables utilities to improve efficiency, reduce losses, and enhance customer engagement.
Inspection Engineer – Customer Inspection & BIS Compliance
Department: Quality Management / Plant Quality
Location: Hyderabad Manufacturing Plant
Qualification: B.E. / B.Tech – Electronics & Communication Engineering
Experience: 5–7 years in smart meter / electronic meter manufacturing with hands-on exposure to:
- Customer & DISCOM inspections
- BIS certification & audits
- Pre-dispatch inspection (PDI)
- Smart meter testing
- Quality documentation & traceability
Job Purpose
Responsible for customer inspections, BIS compliance, pre-dispatch inspections, smart meter testing coordination, inspection documentation, and dispatch clearance. Ensure compliance with BIS standards, customer specifications, QMS procedures, and product traceability.
Key Responsibilities
Customer & Pre-Dispatch Inspection
- Plan and coordinate customer, DISCOM, and third-party inspections.
- Ensure inspection lot readiness, testing status, packing, labeling, and traceability.
- Support visual, functional, accuracy, communication, relay, and tamper testing.
- Coordinate inspection clearance and dispatch approval.
BIS Compliance & Certification
- Support BIS licence renewal, inclusion, surveillance, and audit activities.
- Maintain BIS records, test reports, marking compliance, and audit documentation.
- Ensure compliance with IS 16444, IS 13779, IS 15959, and applicable standards.
- Coordinate with BIS officials and approved laboratories.
Documentation & Traceability
- Maintain inspection reports, calibration records, serial number traceability, and dispatch documents.
- Ensure audit-ready documentation and controlled record management.
- Track inspection observations, NCRs, CAPA, and closure status.
Testing & Quality Assurance
- Verify calibration status of test benches and inspection equipment.
- Support routine, acceptance, and customer-specific meter testing.
- Prevent offering non-conforming products for inspection or dispatch.
- Coordinate corrective actions for inspection failures and deviations.
Customer Coordination
- Handle customer inspectors, DISCOM officials, and third-party agencies professionally.
- Resolve inspection observations and provide technical clarification during inspections.
- Escalate quality or compliance risks to Quality Head / Plant Head.
KRAs
- Customer Inspection Readiness
- BIS Compliance & Audit Readiness
- Inspection Documentation Accuracy
- Dispatch Clearance
- Product Traceability
- Customer Satisfaction
- Reduction in Inspection Failures
KPIs
- 95–98% first-time inspection clearance
- 100% inspection documentation compliance
- Zero non-conforming dispatches
- 100% traceability of inspected lots
- Zero major BIS audit observations
- Zero avoidable dispatch delays due to inspection issues
Technical Skills
- Smart meter manufacturing & testing
- BIS certification process & compliance
- Meter accuracy, tamper, communication & relay testing
- Inspection Test Plans (ITP) & Quality Assurance Plans (QAP)
- Calibration & traceability management
- ISO 9001 / QMS basics
- RCA, CAPA, 7 QC Tools, 8D
- ERP / MES / QMS documentation systems
Key Competencies
- Customer handling
- Quality orientation
- Attention to detail
- Cross-functional coordination
- Problem solving & RCA
- Process discipline
- Documentation accuracy
Authority
Authorized to:
- Hold non-conforming inspection lots
- Stop dispatch without inspection clearance
- Raise NCRs and escalate compliance risks
- Recommend rework, segregation, and re-testing
