Inside Sales Team Lead

Work Timings: 10:00 AM – 7:00 PM

Working Days: Monday to Saturday, excluding public holidays

Work Mode: Work from Office

Location: IIDE Corporate Office, Lower Parel

Reports to: Manager – Sales

IIDE is India's leading digital business school, offering industry-relevant programs in digital marketing, AI, and business. With a strong focus on experiential learning, we equip students, graduates, and working professionals with the skills required to thrive in today's digital-first world.

Backed by a community of 500,000+ learners and 250+ industry experts, IIDE delivers hands-on training, real-world projects, and robust placement support. With campuses in Mumbai and Delhi, we continue to expand our presence across India and globally.

As the Sales Team Lead at Lower Parel, you will play a pivotal role in driving student enrollments and leading a high-performing team of sales counselors. This role involves managing day-to-day sales execution, monitoring performance, and ensuring process adherence while achieving individual and team revenue targets. You will actively contribute to lead conversion, coach team members, and collaborate with cross-functional teams to maintain high standards across the admissions and sales process.

○ Achieve assigned individual and team enrollment and revenue targets.

○ Drive lead conversion through active calling, follow-ups, and deal closures.

○ Monitor lead aging and ensure timely follow-ups by team members.

○ Maintain hygiene and accuracy across the sales funnel.

○ Execute sales strategies and campaigns as defined by sales leadership.

○ Support cross-selling and upselling initiatives within the team.

○ Share regular feedback on lead quality, student behaviour, and market trends.

○ Ensure consistent and effective usage of CRM tools by the team.

○ Lead, guide, and motivate a team of 5–10 sales counselors.

○ Conduct regular coaching sessions on call quality, pitching, objection handling, and closures.

○ Set daily and weekly activity goals and track individual performance.

○ Support onboarding and training of new team members.

○ Track and report key performance metrics including conversions, productivity, and revenue.

○ Conduct call audits and quality checks to maintain sales standards.

○ Ensure proper lead allocation and utilisation through regular CRM audits.

○ Work closely with marketing teams to improve lead conversion and campaign outcomes.

○ Contribute to continuous improvements in sales processes and team productivity.

○ Take on additional responsibilities as assigned by sales leadership.

○ Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.

○ 3–5 years of experience in sales, inside sales, admissions, or business development, preferably in the education industry.

○ Proven experience in achieving sales targets and driving revenue growth.

○ Prior experience managing or mentoring sales teams.

○ Strong communication, coaching, objection-handling, and stakeholder management skills.

○ Data-driven mindset with the ability to monitor KPIs and optimize team performance.

○ Familiarity with CRM tools and sales funnel management.

○ Experience in lead management, sales process optimization, and conversion improvement.

○ Ability to analyze lead quality, market trends, and customer behavior to improve outcomes.

○ Experience collaborating with marketing and cross-functional teams.

○ Prior experience in EdTech, higher education, or career counseling environments.

○ Exposure to call quality audits and structured sales training programs.

○ Certifications in sales, communication, or leadership development.

● Work with one of India's fastest-growing digital education brands.

● Gain exposure to end-to-end student enrollment and sales operations.

● Collaborative and high-growth work environment.

● Opportunity to lead and shape a high-performing sales team.

● Career growth and learning opportunities in a dynamic EdTech ecosystem.

You're someone who:

● Thrives in a target-driven and fast-paced sales environment.

● Enjoys mentoring and motivating teams to achieve goals.

● Takes ownership and leads with accountability.

● Has a strong problem-solving mindset and attention to detail.

● Is proactive, adaptable, and focused on delivering exceptional student experiences.