Inside Sales Team Lead

About the job

Inside Sales Team Lead – International B2B Sales

Company: Beverage Trade NetworkLocation: Vadodara, Gujarat, IndiaJob Type: Full-Time |

On-SiteDepartment: International Sales

Company DescriptionBeverage Trade Network (BTN) is a global B2B media, events, and business

services company connecting beverage, wine, spirits, beer, and non-alcoholic drink producers with

buyers, importers, distributors, and industry professionals worldwide.BTN organizes international

trade shows, industry events, and competitions in the USA, UK, and other global markets, helping

businesses build connections, gain market exposure, and grow their sales.

Role DescriptionWe are looking for an experienced and hands-on Inside Sales Team Lead to manage,

train, and develop a team of international B2B telesales executives.

This is a sales leadership role focused on driving revenue through outbound calling, lead generation,

pipeline management, and sales conversions. The team will primarily sell exhibition stands, trade

show participation packages, and other B2B services to international businesses.

The ideal candidate must have strong personal telesales experience, proven experience leading a

telesales team, and the ability to train representatives, monitor sales calls, improve conversion rates,

and consistently achieve team revenue targets.We are looking for someone who understands how to

run a structured, KPI-driven telesales operation and can actively work with representatives to

improve their sales performance.

Key Responsibilities

Team Management & Sales Performance

● Manage a team of 5–10 inside sales executives handling international B2B sales.

● Set and monitor daily, weekly, and monthly calling, lead generation, conversion, and revenue

targets.

● Conduct daily sales huddles, review individual performance, and ensure accountability.

● Monitor sales pipelines, follow-ups, and closing opportunities to ensure revenue targets are

achieved.

● Identify underperforming representatives and implement structured performance

improvement plans.

Sales Training & Call Monitoring

● Train new and existing sales representatives on outbound calling, prospecting, qualification,

objection handling, follow-ups, and closing techniques.

● Regularly listen to live and recorded sales calls to evaluate sales quality and effectiveness.

● Provide individual coaching and actionable feedback to improve call quality and conversion

rates.● Develop and improve sales scripts, opening pitches, objection-handling techniques, and

closing approaches.

● Conduct mock calls, role-playing exercises, and regular sales training sessions.

● Lead by example by making sales calls and demonstrating effective sales techniques when

required.

International Outbound Sales

● Guide the team in prospecting and selling to international customers, particularly in the USA,

UK, Europe, and other markets.

● Ensure representatives effectively connect with business owners, founders, sales directors,

and other decision-makers.

● Oversee outbound sales campaigns through phone, email, LinkedIn, and other approved

channels.

● Help representatives handle difficult conversations, negotiations, and high-value sales

opportunities.

● Support the team in closing exhibition stand bookings and other B2B service sales.

CRM, Reporting & Sales Operations

● Ensure accurate and timely CRM updates, lead tracking, and follow-up management.

● Monitor key telesales metrics, including calls made, conversations, qualified leads,

proposals, conversion rates, and revenue.

● Prepare daily sales performance reports and weekly revenue forecasts.

● Coordinate with marketing and data teams to improve lead quality and campaign

effectiveness.

● Identify opportunities to improve sales processes, team productivity, and overall revenue

performance.

Minimum Qualifications – Mandatory

Candidates must meet all of the following requirements:

● Minimum 3 years of hands-on telesales experience, including outbound calling, lead

generation, customer follow-ups, and closing sales over the phone.

● Minimum 1 year of experience leading a telesales team, with direct responsibility for

managing sales representatives, monitoring performance, and achieving team targets.

● Minimum 1 year of international outbound telesales experience, personally making sales

calls to customers in markets such as the USA, UK, Europe, or Australia.

● Proven experience training and coaching telesales representatives, including onboarding,

sales pitch development, objection handling, and closing techniques.

● Hands-on experience listening to and monitoring sales calls, evaluating call quality,

identifying improvement areas, and providing regular coaching.

● Strong understanding of telesales KPIs, including daily call targets, connection rates, lead

qualification, conversion rates, pipeline management, and revenue performance.

● Experience working with CRM systems, sales dashboards, and daily performance reporting.

● Excellent spoken and written English, with the confidence to communicate with international

customers and train team members.Preferred Qualifications

● Experience managing an international outbound BPO, inside sales, or telesales process.

● Experience selling B2B services, trade shows, exhibitions, advertising, sponsorships, or

similar products.

● Experience building sales teams, onboarding new representatives, and developing sales

training processes.

● Proven ability to improve team productivity, conversion rates, and revenue through structured

coaching.

● Bachelor's degree in Business, Marketing, or a related field preferred.

Who We Are Looking ForWe want a hands-on sales leader who:

● Has personally succeeded in international outbound telesales.

● Enjoys training, coaching, and developing salespeople.

● Knows how to listen to a sales call and identify exactly what a representative needs to

improve.

● Is comfortable setting targets and holding team members accountable.

● Can motivate a sales team while maintaining discipline and consistent execution.

● Understands that sales performance depends on prospecting quality, effective

conversations, consistent follow-ups, and strong closing skills.

● Is confident working in a fast-paced, target-driven sales environment.

● Takes ownership of team revenue rather than only monitoring activities.

This is not an administrative or purely supervisory role. We are looking for someone who can actively

manage a telesales floor, coach representatives, improve sales conversions, and lead the team to

achieve revenue targets.

How To ApplyPlease email your resume to [Confidential Information] and include:

● Your current CTC.

● Your expected CTC.

● Your total years of hands-on telesales experience.

● Your total years of international outbound telesales experience and the countries you have

called.

● Your experience leading telesales teams, including team size and duration.

● A brief, personalised note explaining your experience training sales representatives,

monitoring calls, and improving team sales performance.

Our team will review your application and contact you by email if you are shortlisted for an

interview.Please note: We will not consider LinkedIn Quick Apply submissions, generic AI-generated

responses, or incomplete and non-serious applications. Candidates who do not meet the mandatory

minimum experience requirements should not apply. Please follow the instructions above and apply

by email.