Inside Sales Specialist

About the Job:

Wearelooking for an enthusiastic Inside Sales Executive to contribute towards generating sales in our company.

You will be responsible for closing sales deals and maintaining good customer relationships.

An effective Inside Sales Executive must be an excellent communicator and have superior people skills.

They must be comfortable presenting our products over the phone, email, WhatsApp as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities:

Contacting potential or existing customers to inform them about our products.

Answering questions about products or the company.

Asking questions to understand customer requirements and close sales.

Enter and update customer information in the database.

Take and process orders in an accurate manner.

Sourcing prospect customer data from sources online & offline.

Handle grievances to preserve the company's reputation.

Keep records of calls and sales and note useful information on CRM tools Requirements

Proven experience as Inside Sales Executive or other sales/customer service role.

Proven track record of successfully meeting sales quota.

Good knowledge of relevant programs (Health sector preferred) and telephone systems.

Ability to learn about products and describe/explain them to prospects.

Excellent knowledge of English (Compulsory), Hindi & Regional language preferred.

Excellent communication and interpersonal skills.

Cool-tempered and able to handle rejection.

Outstanding negotiation skills with the ability to resolve issues and address complaint.