Inside Sales Specialist

Company Description TriSecure India Private Limited is an enterprise technology and cybersecurity solutions company that delivers secure, scalable, and future-ready digital infrastructure for organizations across sectors such as manufacturing, enterprises, campuses, and distributed businesses. Headquartered in Surat, Gujarat, TriSecure combines system integration expertise with advanced cybersecurity capabilities to design, deploy, and manage modern IT and smart infrastructure environments. The company provides end-to-end solutions covering enterprise IT and data center infrastructure, network architecture, ELV systems, and fire detection and alarm systems, along with lifecycle support. TriSecure also offers managed cybersecurity services including VAPT, dark web monitoring, SASE deployment, SOC/NOC operations, and vCISO services to keep enterprise environments secure, compliant, and resilient. As an ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certified organization, TriSecure adheres to global standards in quality, information security, and IT service management while acting as a trusted technology partner for its clients.

Role Description This is a full-time, on-site Inside Sales Specialist role based in Surat. The Inside Sales Specialist will handle inbound and outbound calls, qualify leads, and nurture prospects through the sales pipeline. Responsibilities include identifying new business opportunities, conducting product and solution discussions, preparing quotations, and coordinating with the sales and technical teams to ensure timely follow-up. The role involves maintaining accurate records in CRM systems, tracking sales activities, and contributing to revenue growth targets. The Inside Sales Specialist will also support customer satisfaction by addressing inquiries, coordinating demos or meetings, and ensuring a professional and consistent customer experience.

Qualifications

• Strong Inside Sales and Lead Generation skills, with the ability to identify, qualify, and convert prospects.
• Customer Service and Customer Satisfaction capabilities to manage inquiries, resolve issues, and build long-term relationships.
• Excellent Communication skills, including clear verbal and written communication and active listening.
• Ability to work with CRM tools, manage sales pipelines, and maintain accurate documentation of leads and opportunities.
• Understanding of enterprise technology or cybersecurity solutions is an advantage, with willingness to learn technical concepts.
• Proven ability to work in a target-driven environment, with strong organizational and time management skills.
• Bachelor's degree in Business, Marketing, IT, or a related field preferred; relevant sales or inside sales experience in B2B environments is beneficial.