Inside Sales Specialist

Company :Nobroker Technology Solutions Pvt Ltd

Job Role : Property Relationship Manager

Job Location : Mumbai

Experience : 1 year of relevant experience into inside sales

Mandatory languages : Marathi, Hindi & English

Working days : 6 days

Company Description : NoBroker.com is India's first Proptech unicorn and a brokerage-free property search platform that directly connects property owners with tenants and buyers. Founded in 2014 by alumni of IIT Bombay, IIT Kanpur, and IIM Ahmedabad, the company now serves millions of customers monthly across major Indian cities. Backed by leading global investors, NoBroker.com offers a wide range of services, including verified property listings, home services, rental agreements, home loans, and society management software.

About the Role : We are looking for a customer-focused and target-oriented Property RM to join our Inside Sales team. The Property RM will work from the office and handle customers who have already enrolled in a plan through the Supply RM team. These enrolled customers will be transferred to the Property RM, who will understand their property requirements, suggest suitable properties, manage follow-ups and drive the customer towards a successful property deal.

Key Responsibilities :

• Connect with customers who have already enrolled in a plan through the Supply RM team.

• Understand customer requirements including location, budget, property type, preferences and timelines.

• Build a strong relationship with customers throughout the property search journey.

• Suggest relevant properties based on customer requirements.

• Explain property details, features, pricing and other relevant information.

• Handle customer queries, concerns and objections throughout the sales process.

• Conduct regular follow-ups and keep customers engaged.

• Coordinate with internal teams to provide suitable property options.

• Drive customers towards property visits and subsequent transaction stages wherever applicable.

• Negotiate effectively and work towards converting opportunities into successful property deals.

• Take ownership of the customer journey from lead allocation to deal closure.

• Maintain accurate lead, customer, follow-up and sales information in the CRM.

• Achieve daily, weekly and monthly sales and conversion targets.

• Ensure a strong customer experience throughout the sales journey.