Inside Sales Specialist

Company Description MyYogaTeacher is an online yoga platform where over 200 certified Indian instructors offer personalized 1-on-1 sessions and live group classes via Zoom. The company serves a global community of more than 240,000 students, who have shared hundreds of thousands of five-star ratings and reviews. Classes are tailored to individual lifestyles and fitness goals, helping members build strength, consistency, and calm through routines that feel truly personal. MyYogaTeacher focuses on accessible, high-quality instruction and meaningful student-teacher connections, providing a supportive environment for people at all levels of their yoga journey.

Role Description The Inside Sales Specialist is a full-time, on-site role based in Bengaluru. This role is responsible for engaging prospective students, explaining MyYogaTeacher's offerings, and guiding them through the enrollment process. Day-to-day activities include handling inbound and outbound calls, qualifying leads, following up on trial sign-ups, and converting interested prospects into long-term members. The Inside Sales Specialist will collaborate with the customer support and marketing teams to optimize lead flow, maintain accurate records in the CRM, and ensure a smooth, positive experience from first contact through purchase. The role also involves meeting individual and team sales targets, gathering feedback from students, and providing insights to improve sales strategies and customer engagement.

Qualifications

• Demonstrated proficiency in Inside Sales and Lead Generation, with the ability to manage and convert a high volume of leads.
• Strong focus on Customer Satisfaction and Customer Service, ensuring a supportive, empathetic, and solution-oriented approach.
• Excellent Communication skills, including clear verbal communication, active listening, and professional written correspondence.
• Comfort working with CRM tools, spreadsheets, and basic sales reporting to track performance and follow-up activities.
• Prior experience in B2C sales, subscription-based services, or wellness/fitness products is beneficial.
• Ability to work in a target-driven environment, prioritize tasks, and manage time effectively.
• Willingness to work flexible hours to support students across different time zones, as business needs require.
• Relevant bachelor's degree or equivalent practical experience in sales or customer-facing roles.