Inside Sales Specialist

About the Company:

Headquartered in California, U.S.A., GSPANN provides consulting and IT services to global clients. We help clients transform how they deliver business value by helping them optimize their IT capabilities, practices, and operations with our experience in retail, high-technology, and manufacturing. With five global delivery centers and 2000+ employees, we provide the intimacy of a boutique consultancy with the capabilities of a large IT services firm.

Job Position: Inside Sales – Calling Team

Experience : 3- 10 Years.

Location: Noida (WFO)

Shift Timings: 9:00 PM – 5:30 AM IST

Required Skill : Lead Generation, Cold Calling, Meeting Schedulings, Customer Surveys, IT Services Sales, IT Technologies(CMS, eCommerce, Cloud, Digital Solutions) Sales, US Market

Key Responsibilities:

• Generate qualified leads through cold calling, email campaigns, LinkedIn outreach, and other prospecting activities targeting the US market.
• Conduct a high volume of outbound calls (70–100 calls per day) to identify potential business opportunities and build a strong sales pipeline.
• Engage with prospective customers to understand their business needs, challenges, and technology requirements.
• Schedule and coordinate qualified meetings, discovery calls, and product/service discussions for Sales and Pre-Sales teams.
• Support lead nurturing activities by maintaining regular follow-ups and building relationships with prospects across multiple touchpoints.
• Conduct customer surveys, market research, and data collection activities to identify business trends, customer preferences, and potential opportunities.
• Create awareness of the company's IT Services and technology solutions through proactive outreach and targeted communication campaigns.
• Identify and qualify attendees, prospects, and decision-makers for webinars, trade shows, events, and marketing initiatives.
• Maintain accurate records of prospect interactions, lead status, and meeting outcomes in the CRM system.
• Collaborate closely with Sales, Marketing, and Pre-Sales teams to achieve lead generation and revenue targets.
• Research target accounts, industries, and stakeholders within the US market to develop effective outreach strategies.
• Qualify leads based on business needs, budget, authority, timeline, and technology requirements before passing them to the sales team.
• Demonstrate a good understanding of IT Services, Software Development, CMS platforms, eCommerce solutions, Cloud Technologies, Digital Transformation, and Enterprise Applications.
• Consistently achieve and exceed monthly targets related to lead generation, appointments scheduled, and pipeline contribution.
• Stay updated with emerging IT technologies, market trends, competitor offerings, and industry best practices.
• Work effectively in a fast-paced night shift environment, managing multiple priorities while maintaining high productivity and quality standards.

Required Skills:

• 3–10 years of experience in Inside Sales, Lead Generation, Cold Calling, or Business Development within the IT Services/Software Services industry.
• Good understanding of the sales process, lead qualification, and appointment setting.
• Familiarity with CRM tools and lead management practices.
• Understanding of the US market, business structures, and decision-maker roles.
• Basic knowledge of IT Services and technologies such as Software Development, CMS, eCommerce, Cloud, and Digital Solutions.
• Excellent communication, articulation, and interpersonal skills.
• Target-oriented with strong relationship-building and prospecting abilities.
• Willingness to work Night Shift (9:00 PM – 5:30 AM IST) from the Noida office (WFO).
• Looking for candidates with a stable career history and commitment to a long-term opportunity.

Why choose GSPANN

We GSPANNians are at the heart of the technology that we pioneer. We do not service our customers, we co-create.

With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with.

GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed.

We're a close-knit family of more than 2000 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in.

We invite you to carry forward the baton of innovation in technology with us.

At GSPANN, we do not service. We Co-create.

Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure.

Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace

Feel included - At GSPANN, everyone is welcome. Gender, culture, and nationality do not matter here, what matters is YOU

Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you're in the company of marquee clients and extremely talented colleagues

Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family

Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors.

We invite you to carry forward the baton of innovation in technology with us.

Let's Co-create.