Inside Sales Specialist

Company Description First Connect Worldwide LLC USA is a licensed freight broker providing a full range of transportation and logistics services across the United States. The company is built on a commitment to high-quality, innovative transportation solutions and professionally trained staff who work in a dynamic, fast-paced environment. With extensive industry experience, the team handles shipments of all sizes and destinations safely, efficiently, and in line with customer expectations. First Connect Worldwide is led by logistics experts and supported by strong customer service, earning top-rated status in the transportation sector. The company is a proud member of The Intermodal Association of North America, BlueBook, Transportation Intermediaries Association, and Transport and Logistics Counsel.

Qualifications

• Demonstrated Inside Sales experience, including managing outbound calls and closing deals.
• Proficiency in Lead Generation and pipeline management using CRM tools and other sales platforms.
• Strong focus on Customer Satisfaction and Customer Service, with the ability to handle inquiries and resolve issues effectively.
• Excellent Communication skills, both verbal and written, and the ability to present solutions clearly to diverse stakeholders.
• Prior experience in logistics, freight brokerage, or transportation services is highly beneficial.
• Ability to work in a fast-paced, target-driven environment and collaborate with operations and support teams.
• Good communication skills are required