- We're looking for an Inside Sales Specialist who is extremely customer centric and is excited by the challenges of a new emerging business environment.
- As an Admissions Counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process.
- You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.
Roles & Responsibilities:
- Responsible to manage & convert leads for versatile programs which are in collaboration with renowned Universities
- Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.
- Identifying references through the existing customer base to increase the sales pipeline
- Details pertaining to lead discussions & conversion should be updated real-time on CRM (Leadsquared) software
- Responsible for adherence of the inside sales process, tools and data management.
- Meet and exceed the given weekly, monthly and quarterly targets in terms of revenue as well as number of enrolments.
- Handle Objections and Price Negotiation in order to generate Sales Revenue.
- Want to maintain effective communication till the time the learner is onboard
Skills Required:
- Excellent written and spoken communication skills (English proficiency).
- Strong sales bent of mind, in order to understand and effectively communicate what Digital Nest is offering to its prospective students and close applications.
- Approachable and vibrant personality.
- Ability to approach any situation with patience and very strong empathy.
- Passion to deliver the highest levels of customer service at all times.
- Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.
- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.
- Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritizing tasks and overachieving targets and deadlines.
Role : Admission Counsellor / Inside Sales
Mode : WFO ( Work From Office )
Industry Type : EdTech / E-Learning
Functional Area : Sales & Business Development
Employment Type : Full Time, Permanent
Role Category : BD / Sales
Education
UG : Any Graduate
PG : Post Graduate
- Key Skills: B2C Sales, Admission Counselling, Pressure Handling Planning Skills, Convincing Power, Target Orientation, Counselling, Public Speaking, Presentation Skills, Inside sales, Convincing Ability, Selling Skills, Management Skills, communication skills, Interpersonal Skills
