Inside Sales Specialist (Customer Enablement)

Job Summary: Remote based sales specialist who will support the local field sales team in multiple aspects including customer calls targeted retail and grower, as well as building out market analytics and sales presentations. This role will focus on reaching out to the Tier II accounts that are prospects / pipeline allowing our field team to concentrate time on the CL100.

JOB DUTIES & RESPONSIBILITIES:

Customer Interaction Proactive calling of Retail and Grower Targets to inform about UPL

Will be responsible for generating $1.5M in sales per year via email/ messaging

Frequent connect to targeted Retailers and Growers across the NFC region

Tell the UPL story and inform customer of New Product Launch and Financing Offer

Focus on 12 key brands including NPP / ST that will differentiate UPL to amplify our message

Follow up with email of requested information and funnel leads to TSM if further follow up needed

Track daily call activity and send weekly report to Regional Sales Manager

Review monthly Cross Sell and Churn Opportunities by Account/Region for top 10 and update Region and KAM with updated status

Prepare customer specific pricing reports and offers to be reviewed by KAM Head and KAM/RAM

Pricing Analytics by Product, Account, Region.

Market Analytics and Sales Enablement

Create market and competitor analytics for targeted micro markets based on crop / portfolio

Identify Market Share opportunity by state based on cropping acres per state

Access Grower Information via DTN data and public source data to build top 1000 Grower Hit List

Develop customer presentations in PowerPoint and support with slides as needed

General sales support to Region as needed.

QUALIFICATIONS:

Proficiency in MS Office (MS Excel, PowerPoint and MS Outlook, in particular)

3+ years in working with Data Analytics, Customer Service or Sales Function

Attention to detail and problem-solving skills

Excellent written and verbal communication skills for the US market / customer base

Strong organizational and planning skills in a fast-paced environment

Collaborative mindset and experience of working with diverse teams

KEY COMPETENCIES:

Adaptability & Resilience: Recognizes and is open to changing circumstances and alters behavior and scales up as necessary; increases personal awareness and appreciation of individual and cultural differences to create an open, inclusive, and accepting workplace.

Entrepreneurial Mindset: Has a creative mindset and ability to think holistically, takes calculated risks and maximizes opportunities. Having a Solution Mindset and positive outlook.

Results Orientations: Takes action, pursues goals with persistence and achieves results; communicates goals and vision to the team to drive enthusiasm and ambition.

Execution Excellence: Enhances the speed of execution and builds efficiency in processes, systems, and people; has sharp focus on quality-orientation.

Strategic Orientation: Demonstrates knowledge of the social, economic, and environmental factors and how they impact the business. Identifies key issues that could impact the business and develops strategy through an analytical lens / design thinking.

Building Teams and Talent: Empowers colleagues through knowledge sharing and delegation, quickly establishing rapport; provides recognition for achievements and accomplishments.

Customer Centricity: Understands the customer needs and pain points, fulfills the needs and expectations by focusing on creating value for customers.