Responsibilities
- Run discovery calls with prospective clients, working professionals exploring MBA programs. Listen deeply, understand their career trajectory, and help them see how CrackVerbal's 5-phase process can transform their candidacy.
- Own the early pipeline: respond to inbound leads within 2 hours, qualify prospects, and schedule consultations. Speed and warmth are your weapons.
- Follow up relentlessly with long-runway prospects (students 1-2 years from applying). They rarely reach out on their own; your systematic, calendar-driven outreach converts them.
- Manage your pipeline in Zoho CRM with discipline. Every lead logged, every interaction tracked, every next step scheduled. No lead dies on your watch.
- Close for the next step, not the sale. Your job is to build trust and route qualified prospects to the founder for the final conversation with a specific date and time booked.
- Handle test prep inquiries (GMAT, GRE, SAT) with the same care. These are often the entry point for future admissions consulting clients.
- Share market intelligence: what objections are you hearing What competitors are prospects mentioning Your insights directly shape our strategy.
Requirements
- 2-4 years in a consultative role: inside sales, customer success, career counseling, admissions advising, recruitment, or pre-sales at an EdTech/professional services company.
- Track record of hitting targets or managing client relationships with measurable outcomes.
- Proficiency with CRM tools (Zoho preferred) and WhatsApp Business.
- Excellent English communication spoken and written. You'll be talking to IIT/IIM-caliber professionals daily.
- Based in Bengaluru and willing to work from our office full-time.
Who You Are
- A natural listener. You ask one question and let the other person talk for three minutes and you actually hear them. Your discovery calls feel like a conversation with a trusted advisor, not a sales pitch.
- Disciplined about follow-up. You don't rely on memory or good intentions. You set reminders, log calls, and follow a system. If a prospect says call me in March, you call them on March 1st.
- Curious about careers and education. You don't need to be an MBA expert (we'll teach you). But you're genuinely interested in why someone wants to leave a comfortable tech job to pursue an MBA at 28 That curiosity comes through on every call.
- Comfortable with premium positioning. Our admissions consulting starts at 1.5 lakh and goes higher. You don't flinch at that number; you understand that transformation has a price, and you communicate value, not cost.
- Gritty. You've been through something hard and come out the other side. You don't crumble when a prospect ghosts you or a week goes sideways. You regroup and keep going.
This job was posted by Crackverbal Hr from CrackVerbal.
