Inside Sales Specialist

Baldota Instruments & Fittings LLP, with over three decades of experience, is a trusted provider of high-quality instrumentation and high-pressure product solutions for a variety of process industries. Known for exceptional craftsmanship and attention to detail, the company has built a legacy of excellence and innovation in design and manufacturing. With an average annual sales of over USD $1.3M, Baldota serves renowned clients such as Air Liquide, DRDO, Reliance Industries Ltd., and others. Headquartered in Mumbai, the company fosters a collaborative culture that values employee experience and diverse perspectives.

This is a full-time, on-site role for an Inside Sales Specialist, located in Mumbai. The role involves managing inside sales activities including lead generation, client communication, and ensuring customer satisfaction. Key responsibilities include handling customer inquiries, preparing and managing quotations, building client relationships, and supporting the overall sales process to achieve organizational goals. The candidate is also expected to collaborate with internal teams to ensure seamless customer service.

• Proficiency in Inside Sales and Lead Generation
• Strong skills in Customer Satisfaction and Customer Service to build and maintain positive relationships
• Excellent Communication skills to effectively interact with clients and team members
• Ability to work in an on-site environment and contribute to a team-oriented culture
• Previous experience in industrial products or instrumentation-related industries is a plus
• Relevant certification, diploma, or bachelor's degree in a related field