Inside Sales Representative

Company Description ShikshaVertex is an e-learning service provider offering upskilling programs designed to help individuals move closer to their dream careers. The platform combines structured learning with internship opportunities and coding practice environments to build and assess market-ready skills. With a focus on college students across India, ShikshaVertex aims to make high-quality career advancement opportunities widely accessible. The organization is committed to empowering learners with practical, industry-relevant capabilities that support long-term professional success.

Role Description The Inside Sales Representative is a full-time, on-site role based in Bengaluru. This position is responsible for engaging prospective learners, explaining program offerings, and guiding them through the enrollment process. Day-to-day activities include handling inbound and outbound calls, qualifying leads, maintaining accurate records in the CRM, and following up to convert prospects into participants. The role also involves collaborating with the customer success and marketing teams to improve the sales process, addressing basic queries, and ensuring a positive experience for learners from first contact through onboarding.

Qualifications

• Candidates should possess strong Inside Sales skills, including prospect engagement and consultative selling.
• Candidates should possess Customer Service and Customer Satisfaction skills to manage inquiries and build long-term relationships.
• Candidates should possess Lead Generation and Account Management skills to identify opportunities and nurture learner accounts.
• Strong communication and interpersonal skills, with the ability to present programs clearly and persuasively.
• Comfort using CRM tools and basic office software to track leads and manage data effectively.
• Ability to work in a target-driven environment, prioritize tasks, and collaborate with cross-functional teams.
• Prior experience in education, e-learning, or sales is an advantage; a bachelor's degree in any discipline is preferred.