Inside Sales Representative

Company Description ShikshaVertex is an E-learning service provider focused on upskilling programs that help individuals advance toward their dream careers. The platform offers structured learning, internship opportunities, and coding environments to assess and strengthen market-ready skills. With a mission to expand access to career growth, ShikshaVertex is committed to supporting college students across India. The organization empowers learners with practical, industry-relevant capabilities that enhance employability and long-term professional success.

Role Description This is a full-time, on-site Inside Sales Representative role based in Bengaluru. The Inside Sales Representative will engage with prospective learners, explain program offerings, and guide them through the enrollment process. Daily responsibilities include handling inbound and outbound calls, qualifying leads, maintaining accurate records of interactions, and following up with potential and existing customers. The role involves building strong relationships, understanding customer needs, and collaborating with internal teams to ensure a smooth onboarding experience. The Inside Sales Representative is expected to meet sales targets while supporting high levels of customer satisfaction and promoting ShikshaVertex's upskilling solutions.

Qualifications

• Strong Inside Sales and Lead Generation skills to identify, qualify, and convert prospects.
• Customer Service and Customer Satisfaction skills to manage inquiries, resolve concerns, and maintain positive relationships.
• Account Management capabilities to nurture ongoing customer engagements and support renewals or upsell opportunities.
• Effective communication and interpersonal skills, with the ability to explain educational programs clearly and persuasively.
• Basic proficiency in CRM or sales management tools and comfort working with data and reports.
• Ability to work in a fast-paced environment, manage multiple leads, and meet or exceed sales targets.
• Previous experience in inside sales, education services, or EdTech is an advantage.
• Minimum educational qualification of a bachelor's degree or equivalent; strong motivation to support learner success.