Inside Sales Representative

Company Description Meolaa is a purpose-driven shopping destination that focuses on thoughtful curation and meaningful customer experiences. The company offers a carefully selected range of products designed to meet diverse customer needs. Meolaa emphasizes quality, convenience, and discovery, creating an engaging environment for both new and returning customers. Team members contribute directly to building a distinctive retail experience grounded in trust, service, and innovation.

Role Description This is a full-time, on-site Inside Sales Representative role based in Bengaluru. The Inside Sales Representative will handle inbound and outbound customer inquiries, present product offerings, and guide customers through the purchasing process. Day-to-day responsibilities include qualifying leads, following up with prospective customers, maintaining accurate records in the CRM, and collaborating with the account management team to support ongoing relationships. The role also involves resolving customer issues, promoting suitable products, meeting sales and service targets, and providing feedback to improve sales processes and customer experience.

Qualifications

• Candidates should possess strong Inside Sales skills, including consultative selling and closing techniques.
• Candidates should possess skills in Lead Generation and basic pipeline management.
• Candidates should possess Customer Service and Customer Satisfaction skills to handle inquiries and resolve issues effectively.
• Candidates should possess Account Management skills to maintain relationships and support repeat business.
• Strong verbal and written communication skills, with the ability to explain products clearly and professionally.
• Comfort working with CRM or sales tools, and ability to maintain accurate documentation of interactions.
• Proactive, results-oriented mindset with the ability to work in a fast-paced, retail-focused environment.
• Prior experience in inside sales, retail, or customer-facing roles is preferred; relevant education in business, marketing, or a related field is an advantage.