Inside Sales Representative

Company Description Grade Learner Academy is dedicated to bridging the gap between learning and real career outcomes in a fast-changing job market. The academy offers industry-aligned programs in Data Science, Data Analytics, Business Analytics, and Investment Banking that focus on practical knowledge, hands-on experience, and job-ready skills. Learners benefit from structured training, real-world projects, and continuous mentorship and guidance. Grade Learner Academy provides dedicated placement support and career assistance, working closely with both learners and hiring partners to ensure a smooth and outcome-driven transition from education to employment.
Role Description The Inside Sales Representative is a full-time, on-site role based in Noida. This role involves engaging with prospective learners via phone, email, and online channels to understand their goals and recommend suitable programs. The representative will qualify and nurture leads, manage the sales pipeline, and follow up consistently to drive conversions. Day-to-day responsibilities include maintaining accurate records in CRM systems, coordinating with academic and placement teams, and ensuring a positive experience for prospective and enrolled learners. The role also includes meeting individual and team sales targets and providing feedback to improve offerings and communication strategies.
Qualifications

• Proficiency in Inside Sales, including handling inquiries, conducting consultations, and closing enrollments.
• Strong focus on Customer Satisfaction and Customer Service, with the ability to build trust and long-term relationships.
• Experience in Lead Generation, including identifying, qualifying, and nurturing prospective learners.
• Skill in Account Management, maintaining ongoing contact with enrolled learners and supporting their journey.
• Excellent communication and interpersonal skills, with the ability to explain programs clearly and confidently.
• Comfort using CRM tools and basic office software to track leads and sales activities.
• Goal-oriented mindset with the ability to work to targets and deadlines in a collaborative team environment.
• Prior experience in education, training, or EdTech sales is an advantage; a bachelor's degree in any discipline is preferred.