Inside Sales Representative

Company Description DGAS Skyworld SMS Technology Private Limited is a leading CPaaS and digital communication solutions provider, serving businesses across India and global markets. The company delivers scalable, high-performance messaging services including Bulk SMS, WhatsApp Business, Voice Calls, IVR, Missed Call services, Toll-Free numbers, Bulk Email, and API-based platforms. Its robust infrastructure supports high delivery rates, real-time reporting, and secure transmission for transactional, promotional, and OTP communications. With ISO 9001:2015 certification, 24/7 technical support, and a customer-first mindset, DGAS Skyworld helps startups, SMEs, and large enterprises enhance customer engagement and drive business growth. The organization is committed to simplifying business communication through innovative technology, reliable service, and transparent partnerships.

Role Description This is a full-time, on-site Inside Sales Representative role based in Noida. The Inside Sales Representative will manage inbound and outbound calls, qualify leads, present DGAS Skyworld's messaging and communication solutions, and convert opportunities into sales. Daily responsibilities include building and maintaining a sales pipeline, following up on inquiries, preparing quotations, and coordinating with the operations and technical teams to ensure smooth onboarding. The role involves maintaining accurate records in CRM systems, supporting account management activities, and ensuring high levels of customer satisfaction through timely responses and clear communication. The Inside Sales Representative will also contribute to sales targets, participate in sales meetings, and share feedback to improve processes and customer experience.

Qualifications

• Freshers are welcome to apply.
• Good verbal and written communication skills.
• Strong willingness to learn and build a career in sales/business development.
• Confident, energetic, and comfortable communicating with clients over calls and emails.
• Candidates should possess Inside Sales and Lead Generation skills to identify prospects, qualify opportunities, and drive new business.
• Candidates should possess Customer Service and Customer Satisfaction skills to manage inquiries, resolve issues, and nurture long-term relationships.
• A bachelor's degree in business, marketing, or a related field is preferred; prior inside sales experience in a fast-paced environment is an advantage.