Inside Sales Representative

Job Title: Inside Sales Representative (ISR)

Experience: 5 10 Years

Location: Lower Parel Mumbai

CTC:

Industry Focus: IT Infrastructure Solutions | Endpoint | Storage | Backup | Licensing

About CDP India Pvt. Ltd.

Delivering Excellence in IT Infrastructure and Digital Innovation

With over 33 years of domain expertise, CDP India Pvt. Ltd. is a reputed IT system integrator and software development company, providing end-to-end IT Infrastructure Solutions and SaaS-based services across India. As an ISO 9001:2015 certified organization, we have empowered over 1000+ clients across key sectors such as Banking, Retail, Pharmaceuticals, Utilities, and Real Estate.

Our strong presence across six major Indian cities, coupled with partnerships with leading global OEMs, enables us to deliver reliable, scalable, and secure IT solutions in the areas of endpoint computing, data storage, backup systems, and IT licensing management.

Website: www.cdpindia.com

Role Overview

We are looking for an experienced and performance-driven Inside Sales Representative (ISR) to join our enterprise IT sales team. The candidate will be responsible for lead generation, sales coordination, and client engagement for our IT Infrastructure product portfolio, which includes endpoints, storage solutions, backup technologies, and license sales & renewals.

The role demands strong communication skills, technical sales understanding, and the ability to collaborate across teams and OEM partners to deliver tailored IT solutions.

Key Responsibilities

Lead Generation & Opportunity Development

Identify and qualify new business opportunities via cold calls, email outreach, digital campaigns, and professional platforms like LinkedIn.

Target CIOs, CTOs, IT Managers, Procurement Heads, and other decision-makers within enterprises.

Execute hunting strategies for new client acquisition and farming techniques for account expansion and renewals.

Sales Process & Documentation

Manage the Deal Registration (DR) process in coordination with OEM partners.

Prepare accurate and detailed Quotations, BOMs (Bills of Materials), and BOQs (Bills of Quantities).

Support presales and delivery teams with structured documentation aligned to client requirements.

Partner & OEM Coordination

Work closely with global OEMs and distributors (e.g., Dell, HP, Lenovo, Veritas, Veeam, Microsoft) for joint campaigns and lead nurturing.

Leverage partner programs to drive bundled offerings, special pricing, and co-branded campaigns.

Sales Execution & Funnel Management

Present and position IT Infrastructure solutions to clients, demonstrating clear ROI and operational benefits.

Support the field sales team in negotiations and deal closures.

Maintain and update opportunity pipelines, forecasting sheets, and CRM records regularly.

Client Relationship Management

Build long-lasting relationships with key accounts to promote license renewals, AMC upsells, and infrastructure upgrades.

Ensure timely follow-ups, proactive communication, and resolution of client concerns.

Market Intelligence

Track competitor activities, evolving client needs, and industry trends to refine outreach and value proposition.

Provide feedback to the product and marketing teams to shape future strategies.

Required Skills & Qualifications

• 5 to 10 years of hands-on experience in Inside Sales, IT Channel Sales, or Enterprise IT Sales, specifically in endpoint, storage, backup, and licensing solutions.
• Solid understanding of IT infrastructure sales cycles, including OEM Deal Registrations, Licensing Models (Microsoft, Adobe, etc.), AMC, and renewal processes.
• Proven experience in creating BOMs/BOQs, responding to RFPs/RFQs, and coordinating complex solution sales.
• Proficiency in CRM tools (Zoho CRM/Salesforce) and MS Office Suite (Excel, PowerPoint, Outlook).
• Excellent communication, client handling, and negotiation skills.
• Ability to engage with senior IT stakeholders and build consultative relationships.
• Detail-oriented with strong documentation and organizational abilities.
• Self-starter with a solution-selling mindset and a drive to exceed targets.

What We Offer

• Competitive fixed pay with structured incentive plans based on performance.
• Opportunity to work with top-tier OEMs and diverse enterprise clients.
• Exposure to large-scale IT deals and integrated infrastructure solutions.
• A collaborative environment focused on innovation and continuous learning.
• Growth pathways into senior sales, account management, or OEM alliance roles.