Company:The Wellness Shop
Location:Jaipur
Experience:815 years
Team Size Managed:100+ Executives
Salary Range - 8 - 10 LPA
Role Overview
TheInside Sales Managerwill lead, scale, and optimise a high-performing inside sales organisation acrossB2C (D2C)andB2B / bulk saleschannels. This role demands a strong sales leader who hasbuilt large teams from the ground up, implemented robust sales processes, and consistently deliveredrevenue growth at scale.
You will be responsible forend-to-end ownershipof inside sales performancefrom hiring and training to process design, pipeline management, and target achievement.
Key ResponsibilitiesSales Leadership & Revenue Growth
- Own and driveinside sales revenueacrossD2C and B2B/bulk channels
- Define and achievemonthly, quarterly, and annual sales targets
- Monitor key performance metrics including conversion rates, ARPU, CAC, and funnel efficiency
- Drive high-volume lead conversion while maintainingquality and customer trust
Team Building & People Management
- Build, manage, and scale a100+ member inside sales team
- Lead team leads, managers, and senior sales executives
- Set clear KPIs, incentive structures, and performance benchmarks
- Foster aperformance-driven yet ethical sales culture
Hiring, Training & Capability Building
- Own theend-to-end hiring processfor inside sales roles
- Design structuredonboarding, product training, and sales playbooks
- Conduct regular skill-building sessions, call audits, and coaching reviews
- Develop second-line leadership and succession pipelines
Process Design & Sales Operations
- Set up and optimiseinside sales processesfor:
- D2C inbound & outbound sales
- B2B / institutional / bulk order sales
- Design SOPs for lead allocation, follow-ups, CRM usage, escalation handling, and closures
- Work closely with marketing, supply chain, and finance to ensure smooth order fulfilment
- Improve sales productivity through tools, dashboards, and automation
B2B & Bulk Sales Management
- Establish structured processes forbulk sales, distributor sales, and corporate buyers
- Define pricing frameworks, negotiation guidelines, and approval matrices
- Ensure timely closures, invoicing coordination, and repeat order management
- Build long-term B2B relationships through inside sales excellence
Required Skills & Experience
- 815 years of experience ininside sales leadership
- Proven experience managing100+ member sales teams
- Strong background inboth B2C (D2C) and B2B / bulk sales
- Hands-on experience insetting up sales processes from scratch
- Demonstrated ability to consistentlymeet and exceed revenue targets
- Excellent hiring, training, coaching, and performance management skills
- Strong understanding of CRM systems, call centre metrics, and sales analytics
- Highlyrevenue-oriented, data-driven, and execution-focused
Preferred Background
- Experience inwellness, healthcare, FMCG, nutraceuticals, or D2C brands
- Exposure to high-growth, scale-up environments
- Experience working with inbound lead funnels and performance marketing teams
What We Offer
- Leadership role withdirect revenue ownership
- Opportunity to build and scale one of thelargest inside sales teams in the wellness sector
- Competitive compensation with performance-linked incentives
- Fast-growth, entrepreneurial work environment
