Job Summary
An Inside Sales Manager (individual contributor) will generate income by assisting participants & coordinating with the training staff using both phone sales strategies and superior customer service skills. This will be primarily accomplished by answering incoming calls and making outbound calls to existing and potential accounts.
Responsibilities And Duties
PRIMARY DUTIES AND RESPONSIBILITIES:
- Assist the prospective leads in understanding the course in detail and convert them to take up the course.
- Conduct Career Counseling to prospective leads and help them choose the right course to build their career.
- Preparing short-term and long-term sales plan for reaching the assigned goals/targets
- Deliver excellent customer service by communicating with prospective and utilizing reference materials, as needed.
- Conversion of leads received through various marketing channels
- Assist prospective students with questions or concerns while maintaining a professional and friendly attitude.
- Generate sales that meet or exceed individual Targets.
- Identifying references through the existing customer base to increase the sales pipeline.
- Attend sales meetings to stay abreast of new services, changes within the industry, and changes within ExcelR.
- Manage Customer Relations, Post Sales with the customers ensuring the highest customer satisfaction.
