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supportsoft technologies

Inside Sales Executive (Telecaller)

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Job Description

Company Description

Supportsoft Technologies is a leading provider of digital solutions, specializing in custom app development, website creation, AI-powered systems, and digital marketing services. Dedicated to helping businesses of all sizes thrive in today's competitive digital landscape, the company focuses on delivering innovation, quality, and long-term partnerships. With a team of skilled developers, AI experts, and creative problem-solvers, Supportsoft Technologies offers tailored, end-to-end solutions designed to achieve measurable results for their clients. By fostering strong relationships and creating impactful software, the company turns ideas into success stories.

Role Description

This is a full-time, on-site position located in Jaipur for an Inside Sales Executive (Telecaller). The role involves handling inbound and outbound calls to engage prospective customers, generating and following up on leads, and converting inquiries into sales opportunities. The executive will serve as a key point of contact for clients, providing excellent customer service while identifying their needs and recommending tailored solutions. The role also includes maintaining accurate records of all customer interactions and staying up-to-date on company products and industry trends.

Qualifications
  • Strong proficiency in Inside Sales and Lead Generation skills, with a proven ability to identify and close sales opportunities
  • Excellent Communication and Customer Service skills, including the ability to build rapport and handle client queries effectively
  • Sales expertise with an understanding of sales strategies and techniques to meet targets and drive business growth
  • Problem-solving skills, adaptability, and the ability to work within a dynamic and team-oriented environment
  • Bachelor's degree in Business Administration, Marketing, or a related field is preferred
  • Previous experience in a similar role, especially in technology or digital solutions, is an advantage
  • Good command of English and any additional regional language skills would be beneficial

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Job ID: 146997069