Inside Sales Executive (Tamil/Telugu/Malyalam/Kannada)

Company Description EverActiv is a growing eldercare brand founded in 2023 with a strong focus on comfort, independence, and dignity for individuals at every stage of life. The company follows a Customer First approach, designing products based on real-life experiences, user feedback, and a deep understanding of individual needs. EverActiv offers a wide range of solutions for aging-related challenges, including orthopedic support, mobility aids, incontinence care, bathroom safety products, wheelchairs, walking aids, posture solutions, and home healthcare essentials. These products are tailored to improve mobility, comfort, and overall well-being. As EverActiv expands, it remains committed to setting new standards in elderly care and helping people live life to the fullest.

Role Description This is a full-time, on-site role for an Inside Sales Executive located in Noida Sector 63. The Inside Sales Executive will handle inbound and outbound calls, explain EverActiv's products, and assist customers in Tamil, Telugu, Malayalam, or Kannada, depending on language proficiency. Daily responsibilities include lead generation, qualifying prospects, maintaining accurate records in CRM tools, and following up with potential and existing customers to drive conversions. The role involves providing clear product information, addressing customer queries, coordinating with the operations team to ensure smooth order processing, and meeting sales targets. The Inside Sales Executive will also contribute to customer satisfaction by offering empathetic, solution-focused support aligned with EverActiv's mission in elderly care.

Key responsibilities:

• Handle inbound and outbound sales calls with customers.
• Communicate with customers in South Indian regional languages such as Tamil, Telugu, Kannada, or Malayalam.
• Understand customer requirements and recommend suitable products.
• Explain product features, benefits, pricing, and availability.
• Generate and convert sales leads through telephonic conversations.
• Follow up with potential and existing customers to close sales.
• Maintain accurate records of calls, leads, follow-ups, and sales in CRM/ERP systems.
• Coordinate with the operations and logistics teams for order processing and delivery.
• Achieve assigned individual sales and revenue targets.
• Provide excellent customer service and resolve basic customer queries.
• Maintain regular follow-ups with customers to improve conversion and repeat business.

Requirements:

• Fluency in at least one South Indian language — Tamil, Telugu, Kannada, or Malayalam.
• Prior experience in Inside Sales, Telesales, Telecalling, Customer Service, or B2C Sales will be preferred.