Inside Sales Executive ServiceNow

Key Responsibilities:

• Conduct outbound calls and email outreach to prospective clients to generate leads for ServiceNow solutions
• Qualify leads by identifying customer pain points, budget, and decision-making authority
• Deliver introductory pitches on ServiceNow products, including ITSM, ITOM, CSM, and HRSD
• Schedule product demonstrations and discovery calls for Account Executives
• Maintain accurate and up-to-date records of all outreach activities in the CRM system
• Achieve monthly targets related to call volumes, qualified leads, and meetings scheduled
• Research target accounts to identify key stakeholders such as CIOs, IT Heads, and VPs
• Follow up promptly on leads generated through marketing campaigns

Must-Have Requirements:

• Minimum 2+ years of experience in inside sales, telesales, or business development
• Prior experience in IT, SaaS, or software product sales preferred
• Strong verbal and written communication skills in English
• Hands-on experience working with CRM tools
• Demonstrated track record of meeting or exceeding sales targets
• Comfortable with high-volume outbound calling (60–80 dials per day)

Good to Have:

• Familiarity with the ServiceNow product portfolio
• Experience using LinkedIn Sales Navigator or similar tools
• Knowledge of BANT or MEDDIC lead qualification frameworks
• Exposure to mid-market or enterprise client engagement