Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
We are seeking a results - driven Inside Sales Representative to join our dynamic inside sales team. The ideal candidate will be responsible for generating new business opportunities, managing outbound sales activities, and maintaining strong relationships with prospective and existing clients. This role requires a proactive and tech-savvy sales professional with excellent communication skills and a passion for IT services.
- Prospecting & Outbound Lead Generation: Conduct outbound prospecting activities such as cold calling, personalized email campaigns, and social selling to identify and engage with potential customers.
- Lead Qualification: Conduct thorough research to gather information about prospect and account and follow the lead qualification criteria.
- Lead Nurturing: Engage with leads through multiple touchpoints to educate them about Milestone's value proposition and build relationships and propose Milestone IT service solutions including managed services, cloud solutions, Infrastructure and software development.
- Setting up the meetings: Schedule introductory calls with prospects and smooth handover of leads to sales teams.
- CRM Hygiene Management: Maintaining accurate information about leads, activities, and interactions into salesforce /HubSpot CRM.
- Achieve or exceed monthly and quarterly sales targets and KPIs.
- Stay informed about industry trends, competitor offerings, and emerging technologies.
- Internal coordination :
- Sales: Partner with sales to hunt qualified opportunities, build pipeline, and close deals.
- Marketing: Work closely with marketing to align efforts, share insights, and provide feedback on conversion rates. Continuously refine strategies and tactics based on feedback and market trends
- Practice Teams; Collaborate with practice teams to understand service offerings and prepare tailored messages.
Qualifications
- Minimum of 3 5 years experience in inside sales, within IT services or technology sectors.
- Strong understanding of IT services, software solutions, and enterprise technology.
- Excellent communication, presentation, and negotiation skills.
- Familiarity with CRM software and sales enablement tools.
- Self-motivated, goal-oriented, and able to work independently and as part of a team.
- Bachelor's degree in Business, Marketing, IT, or related field preferred.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong problem-solving skills and customer focus.
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
