Inside Sales Executive

Function: Marketing

Designation: Inside Sales Executive

Open Position: 01

Location: Hyderabad

About Keus

Keus is at the forefront of integrating elegant design with state-of-the-art technology in smart home automation and architectural lighting. Our mission is to transcend ordinary living, offering a luxurious smart home experience that is seamless and beyond compare.

Our philosophy is centered around a design-first approach, where impeccable aesthetics meet unparalleled functionality. At Keus, a cadre of leading Industrial Designers, Electronics and Electrical Engineers, and Software Architects, merge their expertise to redefine industry standards and craft bespoke smart home products and solutions that lead the way in innovation.

We pride ourselves on being the benchmark of sophistication and holistic smart home experiences in India, relentlessly innovating not only to meet but redefine global standards.

Keus is on an ambitious path of expansion, with 2024 marking our entry into the thriving markets of Mumbai, Bangalore, and Pune. Our strategy involves directly engaging with Architects, Interior Designers, and leveraging Digital Marketing to enhance our customer reach.

Discover more about our vision and offerings:

• Visit our website: www.keus.in
• Watch us on YouTube: KeusSmartHome
• Follow us on Instagram: @keussmarthome

Join us in shaping the future of luxurious Smart living.

Position Overview:

The inside sales executive will be responsible for reaching out to all digital leads, converting them to Prospect leads through insightful conversations. (Be a consultative sales expert, guiding customers to the perfect home automation solution and inviting them to experience the future) Manage CRM and ensure our data is top-notch.

Key Responsibilities:

• Responding to Online Queries:
• Check all leads generated from various sources such as Facebook, Google, Website, and Bot.
• Evaluate leads collected through automated chatbots to confirm effectiveness and engagement levels.
• Initiate the first call to all online leads within 24 working hours.
• Utilize a consultative sales approach for outbound calls and qualify leads based on predefined criteria.
• Achieve conversion targets for transitioning digital leads to qualified leads and from QL to Demos.
• Connect with all unable to reach or not responding online leads as outlined in the Annexure.
• Assign a salesperson to all qualified leads and follow up until a quote is sent to the client.
• Attend to all walk-in customers at Banjara Hills, assigning a salesperson for a demo.
• Timely Follow-up for Call-back Requests:
• Contact all call-back leads as per the agreed date and time.
• Follow the process to invite customers to experience the smart home demo, adhering to the provided guidelines.
• Provide timely updates to the sales team about scheduled demos and ensure feedback forms are filled by clients.
• Participation in Weekly Reviews:
• Share daily and weekly updates on leads from all sources.
• Managing and creating reports on Digital leads and conversion database.
• Might need to work on Official Keus weekly off days, His/her week off will be on a working day.

Key measures of success:

• Respond to all online leads and Direct calls on time and as per process.
• Ensure timely follow-up for all call-back requests.
• Provide a consultative sales approach
• Ensure the lead conversion and Demos target is met
• Manage, maintain, and analyze DM leads data to gain proper insights.

Key Competencies:

• Communication (written & verbal)
• Client Relationship Management
• Prospecting & Lead Qualification
• Customer Service
• Time Management & Organization
• Data Analysis & CRM Proficiency

Qualifications:

• Bachelor's in any stream
• Minimum 1-2 years of experience in B2C Sales (Preferably Luxury or Premium Sales)
• Excellent Communication Skills (Written and Verbal), Active Listening Skills
• Proficiency in Microsoft Office applications and CRM Software
• Language Skills: English, Telugu and Hindi/Kannada/ Marathi
• Self-motivated and goal-oriented with the ability to work independently and as part of a team

Keus Culture:

Join a team that is passionate about innovation and excellence. At Keus, we value creativity, collaboration, ownership, and a commitment to leading the smart home revolution.

What Keus Offers:

• The opportunity to be at the forefront of the home automation industry, working with high-end clientele.
• A dynamic and supportive work environment that values innovation and creativity.
• Competitive salary, commission structure, and benefits.
• Professional growth opportunities in a rapidly expanding company.

Keus is an Equal Opportunity Employer; We celebrate diversity and are committed to creating an inclusive environment for all employees.