Inside Sales Executive – Inbound Cruise Holidays Packages

Job Title: Inside Sales Executive – Inbound Cruise Holidays Packages

Job Type: Full-time (On-site)

Experience Required: 3 to 5 Years (Mandatory experience in International/Domestic Cruise or Premium Holiday Package Sales)

Salary Range: ₹35,000 to ₹55,000 Per Month (In-hand)

Gross CTC: ₹4.5 Lakhs to ₹7.2 Lakhs Per Annum (CTC is negotiable based on current salary, experience, and track record + High Performance Incentives)

Job Location: Noida, Uttar Pradesh (Near Metro Station)

Joining Status:Immediate Joiners Preferred (Maximum 7–10 days notice period)

Job Overview

We are seeking a high-performing, target-driven Sales Executive to handle our high-volume Inbound Cruise Holidays Sales Process. In this role, you will be responsible for converting pre-qualified, warm inbound leads (queries received via our website, ads, and direct call-ins) into booked cruise vacations. You will consult destination enthusiasts on luxury cruise lines, itineraries, cabins, and inclusions to design the perfect holiday experience.

Key Responsibilities & Duties

• Inbound Lead Conversion: Attend to incoming calls, website queries, and chats from customers looking to book premium cruise holiday packages.
• Consultative Selling: Understand customer preferences, group size, budget, and travel dates to recommend the best cruise lines (e.g., Royal Caribbean, Cordelia, MSC, Costa, NCL) and destination itineraries.
• End-to-End Booking Management: Customize travel itineraries, handle flight additions, hotel transfers, shore excursions, and process secure payments.
• Relationship Management: Maintain clean records in the CRM system, follow up diligently with hot prospects, and upsell premium cabin categories or extended packages.
• Target Achievement: Consistently meet or exceed monthly sales revenue targets and booking conversion ratios.

Required Skills & Qualifications

• Experience: 3 to 5 years of proven experience in international or domestic travel sales, specifically selling cruise packages, luxury holiday tours, or outbound tourism.
• Industry Knowledge: Deep familiarity with popular cruise routes (Singapore, Dubai, Europe, Bahamas, Maldives) and visa requirements is highly preferred.
• Communication Skills: Exceptional verbal and written English communication skills with a persuasive, confident tone.
• Sales Prowess: Strong negotiation, objection-handling, and closing skills over the phone.
• Tools: Proficiency in using travel booking engines, GDS systems, and CRM software (like Salesforce, LeadSquared, or HubSpot).

Perks & Benefits

• Competitive fixed salary with one of the best incentive structures in the travel industry.
• Daily/Weekly cash rewards and monthly performance bonuses.
• Professional, high-growth corporate office environment in Noida.
• Regular training on global luxury cruise inventory.